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Mar
04

Do You Tweet & Delete?

By Jim MacMillan
A hint of revisionism.

A hint of revisionism.

Perhaps it was a coincidence, but I noticed recently that at least two employees of a certain media company deleted tweets they had posted publicly, concerning some apparent contradictions – at least in interpretation – about their company’s plans.

I started wondering if I was the only one thinking about the ethics of tweet-deletes, and if there were any rules of right and wrong, and so I asked the Twittersphere:

I delete Tweets only to correct spelling and promptly repost. Otherwise, it feels to me like dishonest omission. Any thoughts?

I got a lot of immediate feedback:

In agreement:
@hyermish: Once you tweet, it is out in the wild. I do agree that if you screw up the typing, you can “fix” it with a delete/repost.
@philly_bits: i do the same: only for corrections
@starshine_diva: I usually delete for grammar or bad links. Or really really really crappy typos.
@simasays: Not sure about dishonest omission but I do the same thing b/c I’m a tight@ss like that :)
@tracytran: It’s fine to delete your post if it’s spelling. You won’t get a big ego on the # of updates. Be careful on certain words.
@ShinyHappyHead: I too will delete a tweet and repost if only to correct spelling or some other grammatical faux poo. :-D
phreddd: Grammar is allowable to me – you SHOULD want your words to fly right!

Absolute:
@petersonwally: I’ve never even considered deleting a tweet. If I said it, I said it.

Exceptions:
@mwecker: what about accidentally replying instead of DMing?
@rshreeves: I sometimes put a link up to get the tiny url, copy it, then quickly delete. Then post my tweet with tiny url to make it fit.
@krisaloma: Agreed.. Sometimes though I will delete a post if I think it was in haste and bad taste.
@SpokeWithPics: Sometimes I feel that I need to delete tweets because anyone reading through the thread may get wrong impression w/o context

Relaxed:
@shaunduke: I don’t see anything wrong with deleting tweets to fix them. I don’t personally do it, but that doesn’t bug me at all.
@hollie8: I think you are safe, for English sakes.
@OldieHawn: You may be overthinking it. Just my 2 pennies.

The feedback immediately led me to amend and clarify my position:

Lots of response on deleting tweets, thanks; reminding me I also delete for grammar, & tweets I meant to DM. I better go delete my last! :-)

Coincidentally, I have since deleted a Tweet I had intended as a DM, and thought of another reason; to ReTweet the same message to a different crowd after enough hours have passed. In that case, I delete the original a moment after reposting it verbatim. What do you think?

After even further consideration, I think I might reserve the right to delete when the context changes as well. For example, I might delete after changing my mind on a topic, but not to deny that I ever held a contrary position.

I often talk to journalism students about trusting instincts and following conscience. If deleting brings us closer to the truth, I think it’s ok.

Pretending that I never said something feels dishonest, in my opinion at least. Considering the aplomb with which somesome critics now wield the screen grab, it seems impractical as well.

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9 Comments

1

I think the ethics here should be guided by the technology’s affordances. Email is nondeleteable because once it’s gone, it’s gone. Tweets are different.

That said, if your audience has an expectation that your tweets are forming part of an ongoing and static narrative — and that will vary by audience — then by all means it’s valid to establish a personal ethic regarding deletions. I’ve never deleted a tweet, and probably wouldn’t unless I accidentally posted damaging information. But I’ve never thought of that as an ethical rule before — more that I was just flowing with the medium.

2

I only delete to modify spelling.

I have never accidently tweeted something meant for DM, but I may do same for it, if confidential information were being transmitted, however with this type of application, I don’t use it for confidential info. Upon rereading that last run-on sentence, I probably should delete it, but I won’t in the spirit of this thread.

3

Do you Tweet-and-delete? Is it an important ethical question at the intersection of social media and journalism? http://is.gd/lN3i

4

RT @JimMacMillan Do you Tweet-&-delete? Is it an important ethical question @ the intersection of soc. media & journalism? http://is.gd/lN3i

5

RT @JimMacMillan Do you Tweet & delete? Is it an important ethical question at the intersection … http://is.gd/lN3i

6

RT @JimMacMillan via @gonaturalbaby: “Do you Tweet & delete? Is it an ethical question . . . ? http://is.gd/lN3i

7

RT @JimMacMillan Do you Tweet-and-delete? Is it an ethical question at the intersection of social media and journalism? http://is.gd/lN3i

8

I’m a journalist, and I don’t tweet and delete unless I spot a typo or a broken link.

I’m not sure there’s anything unethical about thinking better of a rash tweet and deleting it, but it seems wiser to me to think before you tweet.

I think it’s a bit different, though, if a journalist tweets news, realizes (through more information or reporting) the report was an error or premature and just deletes rather than telling followers, “Hey, last report was wrong; truth is …”

I think readers will trust journalists more who admit the incorrect information than those who pretend it didn’t exist. Transparency is best.

I liken it a bit to newspapers running corrections for errors rather than just updating the story and correcting it that way in the next edition. A correction is more clear, more honest and admits, “Hey, we goofed,” which I think people value.

I also think it’s similar to bloggers who report something, realize it’s a mistake and then edit their blog, but indicate on the blog that it’s an update or an edit. (Some people just change the post and don’t tell, but I think that’s less honest, too.)

9

[...] MacMillan poses an interesting moral quandry: Is it ok to delete a tweet under any [...]

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